.elo-assistant{position:fixed;right:22px;bottom:22px;z-index:9999;font-family:"Work Sans",Arial,sans-serif}.elo-assistant *{box-sizing:border-box}.elo-assistant-launcher{position:relative;display:grid;place-items:center;width:58px;height:58px;border:0;
border-radius:18px;background:linear-gradient(135deg,#236186,#2d678d);color:#fff;box-shadow:0 14px 32px rgba(26,60,82,.3);cursor:pointer}.elo-assistant-launcher:hover{transform:translateY(-2px)}.elo-assistant-launcher svg{width:31px;height:31px}
.elo-assistant-launcher::after{content:"";position:absolute;right:-2px;top:-2px;width:12px;height:12px;border:3px solid #fff;border-radius:50%;background:#39d98a}.elo-assistant-label{position:absolute;right:68px;bottom:8px;padding:9px 12px;border-radius:10px;
background:#173142;color:#fff;font-size:12px;font-weight:800;white-space:nowrap;box-shadow:0 7px 20px rgba(13,31,43,.18)}.elo-assistant-panel{position:absolute;right:0;bottom:72px;display:none;flex-direction:column;width:min(380px,calc(100vw - 28px));
height:min(570px,calc(100vh - 110px));overflow:hidden;border:1px solid #d5e0e7;border-radius:19px;background:#fff;box-shadow:0 24px 60px rgba(15,34,46,.24)}.elo-assistant.open .elo-assistant-panel{display:flex}.elo-assistant-head{display:flex;
align-items:center;gap:11px;padding:16px;background:linear-gradient(120deg,#122939,#224e6c);color:#fff}.elo-assistant-avatar{display:grid;place-items:center;flex:0 0 42px;width:42px;height:42px;border-radius:12px;background:rgba(255,255,255,.16)}
.elo-assistant-avatar svg{width:27px;height:27px}.elo-assistant-head div{flex:1}.elo-assistant-head strong,.elo-assistant-head small{display:block}.elo-assistant-head strong{font-size:14px}.elo-assistant-head small{margin-top:3px;color:#ccdfeb;font-size:12px}
.elo-assistant-close{display:grid;place-items:center;width:32px;height:32px;border:1px solid rgba(255,255,255,.22);border-radius:9px;background:rgba(255,255,255,.09);color:#fff;font-size:20px;cursor:pointer}.elo-assistant-messages{flex:1;display:flex;
flex-direction:column;gap:9px;padding:14px;overflow-y:auto;background:#f5f7f9}.elo-message{max-width:88%;padding:10px 12px;border-radius:12px 12px 12px 3px;background:#fff;color:#294354;font-size:12px;line-height:1.55;box-shadow:0 3px 12px rgba(19,44,61,.06)}
.elo-message.user{align-self:flex-end;border-radius:12px 12px 3px 12px;background:#204b67;color:#fff}.elo-message strong{display:block;margin-bottom:3px;color:#1f4864;font-size:12px}.elo-assistant-quick{display:flex;gap:6px;padding:9px 12px;overflow-x:auto;
border-top:1px solid #e1e8ec;background:#fff}.elo-assistant-quick button{padding:7px 9px;border:1px solid #d3dee5;border-radius:999px;background:#fff;color:#465d6c;font-size:12px;font-weight:800;white-space:nowrap;cursor:pointer}
.elo-assistant-quick button:hover{border-color:#245270;color:#214b67}.elo-assistant-compose{display:grid;grid-template-columns:1fr 38px;gap:7px;padding:10px 12px;border-top:1px solid #e2e9ed;background:#fff}.elo-assistant-compose input{width:100%;
padding:10px 11px;border:1px solid #ced9e1;border-radius:10px;outline:none;font-size:12px}.elo-assistant-compose input:focus{border-color:#245270;box-shadow:0 0 0 3px rgba(36,82,112,.1)}.elo-assistant-send{border:0;border-radius:10px;background:#204b67;
color:#fff;font-size:18px;cursor:pointer}.elo-assistant-whatsapp{display:flex;align-items:center;justify-content:center;gap:8px;margin:0 12px 12px;padding:10px;border:0;border-radius:10px;background:#25d366;color:#fff;font-size:12px;font-weight:850;
text-decoration:none;cursor:pointer}.elo-assistant-note{padding:0 12px 10px;color:#7b8d93;font-size:12px;text-align:center}.field-operator-mode .elo-assistant{bottom:92px}@media(max-width:650px){.elo-assistant{right:14px;bottom:14px}
.elo-assistant-label{display:none}.elo-assistant-panel{position:fixed;inset:10px 10px 82px;width:auto;height:auto}.elo-assistant-head{gap:9px;padding:12px}.elo-assistant-avatar{flex-basis:38px;width:38px;height:38px}.elo-assistant-head-copy{min-width:0}
.elo-assistant-head strong{overflow:hidden;font-size:13px;text-overflow:ellipsis;white-space:nowrap}.elo-assistant-head small{font-size:12px;white-space:nowrap}.elo-assistant-head-actions{gap:5px}.elo-assistant-close{width:34px;height:34px}
.field-operator-mode .elo-assistant{bottom:86px}.field-operator-mode .elo-assistant-panel{bottom:82px}}@media(max-width:380px){.elo-assistant-head{gap:7px;padding:10px}.elo-assistant-avatar{flex-basis:34px;width:34px;height:34px}
.elo-assistant-avatar svg{width:23px;height:23px}.elo-assistant-head strong{font-size:12px}.elo-assistant-head small{font-size:12px}.elo-assistant-close{width:32px;height:32px}}.elo-assistant-head-actions{display:flex;flex:0 0 auto;gap:6px}
.elo-assistant-close:hover{background:rgba(255,255,255,.18)}.elo-assistant .elo-assistant-launcher{width:56px;height:56px;border-radius:6px;background:#236186;box-shadow:0 6px 18px rgba(14,36,51,.28)}
.elo-assistant .elo-assistant-launcher::after{border-radius:50%;background:#237E5F}.elo-assistant .elo-assistant-label{border-radius:4px;background:#0E2433;font-size:13px;font-weight:700;padding:9px 13px}.elo-assistant .elo-assistant-panel{border-radius:6px;
border:1px solid #b9c7d1;box-shadow:0 18px 50px rgba(14,36,51,.28);overflow:hidden;background:#fff}.elo-assistant .elo-assistant-head{background:#fff;color:#0E2433;border-bottom:3px solid #0E2433;padding:16px 18px;gap:12px}
.elo-assistant .elo-assistant-avatar{border-radius:4px;background:#236186;color:#fff;flex-basis:40px;width:40px;height:40px}.elo-assistant .elo-assistant-head strong{font-size:16px;color:#0E2433}.elo-assistant .elo-assistant-head small{margin-top:2px;
color:#566a78;font-size:13px}.elo-assistant .elo-assistant-close{border:1px solid #9fb2c0;border-radius:4px;background:#fff;color:#0E2433}.elo-assistant .elo-assistant-close:hover{background:#F2F6F9}.elo-assistant .elo-assistant-messages{background:#F2F6F9;
gap:16px;padding:18px}.elo-assistant .elo-message{max-width:92%;padding:0 0 0 12px;border-radius:0;border-left:3px solid #237E5F;background:none;box-shadow:none;color:#0E2433;font-size:15px;line-height:1.55}
.elo-assistant .elo-message strong{margin-bottom:2px;color:#237E5F;font-size:12px;letter-spacing:.08em;text-transform:uppercase}.elo-assistant .elo-message.user{align-self:flex-end;padding:10px 14px;border-left:0;border-radius:4px 4px 0 4px;background:#236186;
color:#fff}.elo-assistant .elo-assistant-quick{display:grid;grid-template-columns:1fr;gap:0;padding:0;border-top:1px solid #cfdbe4;background:#fff;overflow:visible}.elo-assistant .elo-assistant-quick button{display:flex;justify-content:space-between;
align-items:center;padding:11px 18px;border:0;border-bottom:1px solid #e3ebf1;border-radius:0;background:#fff;color:#0E2433;font-size:14px;font-weight:600;text-align:left}.elo-assistant .elo-assistant-quick button::after{content:"→";color:#237E5F;
font-weight:700}.elo-assistant .elo-assistant-quick button:hover{background:#F2F6F9;color:#236186}.elo-assistant .elo-assistant-compose{grid-template-columns:1fr 44px;gap:8px;padding:12px 14px;border-top:0}
.elo-assistant .elo-assistant-compose input{height:44px;padding:0 12px;border:1px solid #9fb2c0;border-radius:4px;font-size:15px;color:#0E2433}.elo-assistant .elo-assistant-compose input:focus{border-color:#236186;box-shadow:0 0 0 3px rgba(35,97,134,.25)}
.elo-assistant .elo-assistant-send{border-radius:4px;background:#236186;height:44px}.elo-assistant .elo-assistant-whatsapp{margin:0 14px 12px;padding:11px;border:1px solid #237E5F;border-radius:4px;background:#fff;color:#1a6a4e;font-size:14px;font-weight:700}
.elo-assistant .elo-assistant-whatsapp:hover{background:#237E5F;color:#fff}.elo-assistant .elo-assistant-note{padding:0 14px 12px;color:#566a78;font-size:12px;line-height:1.4}